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What is the impact of using Design Thinking?

The impact appears in the operation and performance of the organization, the employees as well as the partner and customer ecosystem. There are multiple advantages:

  • Help participants to learn and/or relearn to work in teams simply, rapidly and efficiently.
  • Introduce the concept of fun and ludic in serious working contexts and rend them pleasant
  • Raise the awareness of collaborators to the wealth of multidisciplinary teamwork and its importance
  • Establish dialog between the different entities and businesses in order to optimize the organization’s operation
  • Position the end-user at the center of interest to solution developers and problem resolution
  • Make working environment more fun by systematically introducing conviviality and friendliness
  • Engage stakeholders in solution design and carry the workload together
  • Address complex business issues easily and in a short time
  • Transform theoretical training sessions into ludic interactive sessions
  • Push participants to rapidly get into the user’s context and take an empathic posture to better understand his needs
  • Adopt a permanent approach to “Learning By Doing”

 

Extract from an interview with Mrs. Rajae SEGHIR conducted in the scope of a Professional Thesis entitled “Design Thinking contribution to solve organizational problems

 

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